Quebec repair, parts and service information
This information applies to consumer purchases delivered to Quebec and is provided before the conclusion of an online purchase.
Availability from Faucetera+
- Replacement parts: Available in part. Parts listed on a product page or confirmed in writing by our team are available from Faucetera+. Parts not listed or confirmed are not available from Faucetera+.
- Repair services: Not available. Faucetera+ does not provide installation or repair labour.
- Maintenance and repair information: Available in part. Documents linked on a product page are available. Other information is not available from Faucetera+ unless confirmed in writing.
Where a manufacturer publishes information about replacement parts, repair services or maintenance and repair instructions, a link is shown in the product documents or manufacturer-support area when available to us.
Review before ordering
Before ordering, review the product-specific availability statement, included components, components sold separately, compatibility information and technical documents on the product page. Contact Faucetera+ before purchase when information required for your project is not shown.
Legal warranties and mandatory rights
This notice does not exclude, restrict or waive any legal warranty or mandatory consumer right that applies under Quebec law. It describes what Faucetera+ makes available directly and does not change any obligation that cannot legally be excluded.
Before arranging work
Contact us before authorizing third-party repairs or incurring repair costs so that we can review the product, applicable manufacturer process and available options. Nothing in this paragraph limits a remedy that must be available by law.
Contact Faucetera+ support or email customerservice@fauceteraplus.ca.